Absolutely recommend and special thanks to Alex who went above and beyond
I've seen so many negative feedbacks about MOTs, delays etc. My story was a bit different and the Fixter Team - specially Alex - went above and beyond. Long story short the exhaust has to be replaced on my Smart Fortwo 451 and all the garages including Mercedes does not have any kind of exhaust not even aftermarket ones. The Mercedes got that part on back order since last year.
Most of the garages refused to do the job if they are not supplied the car parts due to the warranty issue. Halfords gave me a quote for the job but it turns out they were unable to get the parts also for months. So I had enough to chase garages for 3 months. I've asked the Fixter Team to find me a garage who is able to fix the exhaust if I supply the part as I managed to find an aftermarket one made by BM Catalyst (BM 4514900081) - most of them doesn't fit due the the emission rule has changed in the year of my car produced 2009-10 - but this one does with the fitting kit (FK91590C). Anyway, Alex called me back a day later and confirmed one garage able to do that, but without collecting the car, however I wasn't really keen on the option anyway and the garage is only few miles from my flat. So he booked the garage, I brought the part, I went to the garage early morning on that day and it turned out they are actually Smart specialist - called Hares Servicing in Littlehampton - by midday the car was ready. Fixed payment went through online after the garage issued the invoice. No extra works, no extra charges etc.
Absolutely recommend the Fixter and that particular Garage as well.
Robert Varga, Lancing
Easy handover, great comms
Easy handover, no hidden charges. Was perfect as I needed to work uninterrupted for the day, all comms came through via text and vehicle was returned to me in the exact spot. Friendly and courteous staff.
Andrew Bolam, Sheffield
Really good service
Really good service. They made it super easy to get my car MOT'd despite being off the road with a SORN declaration. Would be 5* except that a change of date was a minor inconvenience. On the plus side, I did get a discount to compensate me for the inconvenience. Definitely recommending this service.
Andy Wallace, Tarporley
Excellent service
Excellent service. Got the job sorted quickly at a convenient time and a good price. Being able to book online is very useful. I will definitely be using the service again.
Kit Pratt, Manchester
Very efficient and professional service
Very efficient and professional service
Eleanor Stanley, London
Good value for money and excellent…
Good value for money and excellent trouble-free service
Simon Mincher, Nottingham
Easy
Easy! Good communication. Would defo use again.
Kate Jury, Manchester
Can’t begin to explain how happy I am…
Can’t begin to explain how happy I am to have found this Service it has made my life so much more easier I just do it all on my phone and they take the car and bring it back after the work has been carried out. Very happy customer who will be using this service for as long as it is available.
Robin Elliott, Weybridge
Great experience
Great experience. Will use again & again.
Alex Fergus, London
Fabulous would definitely recommend them
Fabulous would definitely recommend them
Helen Wardle, Stockport
Absolutely recommend and special thanks to Alex who went above and beyond
I've seen so many negative feedbacks about MOTs, delays etc. My story was a bit different and the Fixter Team - specially Alex - went above and beyond. Long story short the exhaust has to be replaced on my Smart Fortwo 451 and all the garages including Mercedes does not have any kind of exhaust not even aftermarket ones. The Mercedes got that part on back order since last year.
Most of the garages refused to do the job if they are not supplied the car parts due to the warranty issue. Halfords gave me a quote for the job but it turns out they were unable to get the parts also for months. So I had enough to chase garages for 3 months. I've asked the Fixter Team to find me a garage who is able to fix the exhaust if I supply the part as I managed to find an aftermarket one made by BM Catalyst (BM 4514900081) - most of them doesn't fit due the the emission rule has changed in the year of my car produced 2009-10 - but this one does with the fitting kit (FK91590C). Anyway, Alex called me back a day later and confirmed one garage able to do that, but without collecting the car, however I wasn't really keen on the option anyway and the garage is only few miles from my flat. So he booked the garage, I brought the part, I went to the garage early morning on that day and it turned out they are actually Smart specialist - called Hares Servicing in Littlehampton - by midday the car was ready. Fixed payment went through online after the garage issued the invoice. No extra works, no extra charges etc.
Absolutely recommend the Fixter and that particular Garage as well.
Robert Varga, Lancing
Easy handover, great comms
Easy handover, no hidden charges. Was perfect as I needed to work uninterrupted for the day, all comms came through via text and vehicle was returned to me in the exact spot. Friendly and courteous staff.
Andrew Bolam, Sheffield
Really good service
Really good service. They made it super easy to get my car MOT'd despite being off the road with a SORN declaration. Would be 5* except that a change of date was a minor inconvenience. On the plus side, I did get a discount to compensate me for the inconvenience. Definitely recommending this service.
Andy Wallace, Tarporley
Excellent service
Excellent service. Got the job sorted quickly at a convenient time and a good price. Being able to book online is very useful. I will definitely be using the service again.
Kit Pratt, Manchester
Very efficient and professional service
Very efficient and professional service
Eleanor Stanley, London
Good value for money and excellent…
Good value for money and excellent trouble-free service
Simon Mincher, Nottingham
Easy
Easy! Good communication. Would defo use again.
Kate Jury, Manchester
Can’t begin to explain how happy I am…
Can’t begin to explain how happy I am to have found this Service it has made my life so much more easier I just do it all on my phone and they take the car and bring it back after the work has been carried out. Very happy customer who will be using this service for as long as it is available.
Robin Elliott, Weybridge
Great experience
Great experience. Will use again & again.
Alex Fergus, London
Fabulous would definitely recommend them
Fabulous would definitely recommend them
Helen Wardle, Stockport
Absolutely recommend and special thanks to Alex who went above and beyond
I've seen so many negative feedbacks about MOTs, delays etc. My story was a bit different and the Fixter Team - specially Alex - went above and beyond. Long story short the exhaust has to be replaced on my Smart Fortwo 451 and all the garages including Mercedes does not have any kind of exhaust not even aftermarket ones. The Mercedes got that part on back order since last year.
Most of the garages refused to do the job if they are not supplied the car parts due to the warranty issue. Halfords gave me a quote for the job but it turns out they were unable to get the parts also for months. So I had enough to chase garages for 3 months. I've asked the Fixter Team to find me a garage who is able to fix the exhaust if I supply the part as I managed to find an aftermarket one made by BM Catalyst (BM 4514900081) - most of them doesn't fit due the the emission rule has changed in the year of my car produced 2009-10 - but this one does with the fitting kit (FK91590C). Anyway, Alex called me back a day later and confirmed one garage able to do that, but without collecting the car, however I wasn't really keen on the option anyway and the garage is only few miles from my flat. So he booked the garage, I brought the part, I went to the garage early morning on that day and it turned out they are actually Smart specialist - called Hares Servicing in Littlehampton - by midday the car was ready. Fixed payment went through online after the garage issued the invoice. No extra works, no extra charges etc.
Absolutely recommend the Fixter and that particular Garage as well.
Robert Varga, Lancing
Easy handover, great comms
Easy handover, no hidden charges. Was perfect as I needed to work uninterrupted for the day, all comms came through via text and vehicle was returned to me in the exact spot. Friendly and courteous staff.
Andrew Bolam, Sheffield
Really good service
Really good service. They made it super easy to get my car MOT'd despite being off the road with a SORN declaration. Would be 5* except that a change of date was a minor inconvenience. On the plus side, I did get a discount to compensate me for the inconvenience. Definitely recommending this service.
Andy Wallace, Tarporley
Excellent service
Excellent service. Got the job sorted quickly at a convenient time and a good price. Being able to book online is very useful. I will definitely be using the service again.
Kit Pratt, Manchester
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