the car was picked up when said and delivered as stated so i didnt loose any time in work. The gentleman delivering the car was polite and pleasant. Everything I expected.
rosita taylor, Cardiff
Fixter did what they said they would do…
Fixter did what they said they would do on time and to budget and as a result I was very happy with the service provided.
Mike Emery, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Excellent communication
Excellent communication. Collected when they said they would and returned as expected.
Wendy Grant, Wantage
Very good friendly service
Very good friendly service. Good communication and reliable. Spoke through everything before agreeing to any additional work. The only issue I have is that the car is not cleaned as part of the service. When I used other services or garages they always return the car looking nice and shiny. Lost a star for that.
Simon Davies, High Wycombe
Couldn't fault it
Couldn't fault it. My car was collected on time, delivered back on time as well. Good job!
john de lucovich, Manchester
Great company, good service
Reliable. Reasonable price.
Janet Tutill, London
Second year I have used for my mot
Second year I have used for my mot. Top service all round takes the hassle out of waiting at a garage. Picked the car up and delivered back a few hours later.
pauline eggleton, Stoke-on-Trent
I booked online which was a really…
I booked online which was a really simple process. They changed my quote from £136 to £250, which is fair enough because I did think the price was an absolute bargain. A guy came and collected my car and dropped it back off. He was very polite and efficient. Brilliant service, could've been a little cheaper.
Chloe Calderbank, Huddersfield
the car was picked up when said and…
the car was picked up when said and delivered as stated so i didnt loose any time in work. The gentleman delivering the car was polite and pleasant. Everything I expected.
rosita taylor, Cardiff
Fixter did what they said they would do…
Fixter did what they said they would do on time and to budget and as a result I was very happy with the service provided.
Mike Emery, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Excellent communication
Excellent communication. Collected when they said they would and returned as expected.
Wendy Grant, Wantage
Very good friendly service
Very good friendly service. Good communication and reliable. Spoke through everything before agreeing to any additional work. The only issue I have is that the car is not cleaned as part of the service. When I used other services or garages they always return the car looking nice and shiny. Lost a star for that.
Simon Davies, High Wycombe
Couldn't fault it
Couldn't fault it. My car was collected on time, delivered back on time as well. Good job!
john de lucovich, Manchester
Great company, good service
Reliable. Reasonable price.
Janet Tutill, London
Second year I have used for my mot
Second year I have used for my mot. Top service all round takes the hassle out of waiting at a garage. Picked the car up and delivered back a few hours later.
pauline eggleton, Stoke-on-Trent
I booked online which was a really…
I booked online which was a really simple process. They changed my quote from £136 to £250, which is fair enough because I did think the price was an absolute bargain. A guy came and collected my car and dropped it back off. He was very polite and efficient. Brilliant service, could've been a little cheaper.
Chloe Calderbank, Huddersfield
the car was picked up when said and…
the car was picked up when said and delivered as stated so i didnt loose any time in work. The gentleman delivering the car was polite and pleasant. Everything I expected.
rosita taylor, Cardiff
Fixter did what they said they would do…
Fixter did what they said they would do on time and to budget and as a result I was very happy with the service provided.
Mike Emery, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Excellent communication
Excellent communication. Collected when they said they would and returned as expected.
Wendy Grant, Wantage
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