Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
No hassle
No hassle. Car picked up and delivered as planned.
Georgiana Crocker-White, London
1- company is very accurate
1- company is very accurate, 2- principal and value, 3-respectful 4- helpful, 5 - honest,6- I feel safe with them 6- good quality service in general
Barosh Duhuky, London
Fast Service
Fast Service
Anne Fraser, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Reliable and good value for money.
Reliable and good value for money.
Jurgen Rigterink, London
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
Easy process
Easy process - collection/drop-off of my vehicle
Good communication of what’s happening during MOT & Service
Joseph White, London
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
No hassle
No hassle. Car picked up and delivered as planned.
Georgiana Crocker-White, London
1- company is very accurate
1- company is very accurate, 2- principal and value, 3-respectful 4- helpful, 5 - honest,6- I feel safe with them 6- good quality service in general
Barosh Duhuky, London
Fast Service
Fast Service
Anne Fraser, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Reliable and good value for money.
Reliable and good value for money.
Jurgen Rigterink, London
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
Easy process
Easy process - collection/drop-off of my vehicle
Good communication of what’s happening during MOT & Service
Joseph White, London
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
No hassle
No hassle. Car picked up and delivered as planned.
Georgiana Crocker-White, London
1- company is very accurate
1- company is very accurate, 2- principal and value, 3-respectful 4- helpful, 5 - honest,6- I feel safe with them 6- good quality service in general
Barosh Duhuky, London
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