Excellent customer service. Very quick and polite. Best prices compared to what I was quoted elsewhere.
Pauline Fryer, London
Very good service
Very convenient to use this service.
Trevor Deare, Brentwood
It is so much easier being at home and…
It is so much easier being at home and having the car collected and dropped off at my convenience. Prices were also competitive.
Neha Aggarwal, Purley
Garage very friendly and did the Mot…
Garage very friendly and did the Mot and repairs efficiently..
John Maycraft, Bolton
Fast
Fast , efficient service. Collection and delivery was brilliant . Will be using again.
Andrew Barcas, Manchester
Came on time ,did the annual service…
Came on time ,did the annual service and returned vehicle in the afternoon. A good find and will use them in future.
Charles Frederick Moxom, London
First Class.
From initial online booking (cambelt,waterpump replacement) to car being picked-up and returned it was a great no fuss experience. Happy.
CHRISTOPHER TOOP, Colchester
Good timely repair.
Good timely repair.
Leonard Weekes, London
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Excellent customer service
Excellent customer service. Very quick and polite. Best prices compared to what I was quoted elsewhere.
Pauline Fryer, London
Very good service
Very convenient to use this service.
Trevor Deare, Brentwood
It is so much easier being at home and…
It is so much easier being at home and having the car collected and dropped off at my convenience. Prices were also competitive.
Neha Aggarwal, Purley
Garage very friendly and did the Mot…
Garage very friendly and did the Mot and repairs efficiently..
John Maycraft, Bolton
Fast
Fast , efficient service. Collection and delivery was brilliant . Will be using again.
Andrew Barcas, Manchester
Came on time ,did the annual service…
Came on time ,did the annual service and returned vehicle in the afternoon. A good find and will use them in future.
Charles Frederick Moxom, London
First Class.
From initial online booking (cambelt,waterpump replacement) to car being picked-up and returned it was a great no fuss experience. Happy.
CHRISTOPHER TOOP, Colchester
Good timely repair.
Good timely repair.
Leonard Weekes, London
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Excellent customer service
Excellent customer service. Very quick and polite. Best prices compared to what I was quoted elsewhere.
Pauline Fryer, London
Very good service
Very convenient to use this service.
Trevor Deare, Brentwood
It is so much easier being at home and…
It is so much easier being at home and having the car collected and dropped off at my convenience. Prices were also competitive.
Neha Aggarwal, Purley
Garage very friendly and did the Mot…
Garage very friendly and did the Mot and repairs efficiently..
John Maycraft, Bolton
Fast
Fast , efficient service. Collection and delivery was brilliant . Will be using again.
Andrew Barcas, Manchester
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