Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Easy process
Easy process - collection/drop-off of my vehicle
Good communication of what’s happening during MOT & Service
Joseph White, London
Quick
Quick. Reliable and cheap
Rikesh Patel, Orpington
Car picked up and deliver back to my…
Car picked up and deliver back to my door, very convenient and a good personal service
Alan Leslie, East kilbride
My vehicle was completed in one day
My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
No hassle
No hassle. Car picked up and delivered as planned.
Georgiana Crocker-White, London
Everything went to plan.
Everything went to plan.
Glenys Johns, Oldbury
Great job well done
Great job well done
Steven Webb, London
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Easy process
Easy process - collection/drop-off of my vehicle
Good communication of what’s happening during MOT & Service
Joseph White, London
Quick
Quick. Reliable and cheap
Rikesh Patel, Orpington
Car picked up and deliver back to my…
Car picked up and deliver back to my door, very convenient and a good personal service
Alan Leslie, East kilbride
My vehicle was completed in one day
My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
No hassle
No hassle. Car picked up and delivered as planned.
Georgiana Crocker-White, London
Everything went to plan.
Everything went to plan.
Glenys Johns, Oldbury
Great job well done
Great job well done
Steven Webb, London
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Easy process
Easy process - collection/drop-off of my vehicle
Good communication of what’s happening during MOT & Service
Joseph White, London
Quick
Quick. Reliable and cheap
Rikesh Patel, Orpington
Car picked up and deliver back to my…
Car picked up and deliver back to my door, very convenient and a good personal service
Alan Leslie, East kilbride
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