I was very happy with the service, having someone pick up and rerun my car for its MOT was very handy. They need to launch an app, that’s my only suggestion.
Tracy Lawson, London
Really efficient easy service
Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.
Declan Hayes-McCoy, London
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Support Team - Excellent
Support team did an excellent job with helping with a problem that arose during service.
Fantastic communication - no waiting multiple days for a response (usually heard back within 30 minutes).
Ben Sallabank, Sale
Super service at a great price
Super service at a great price. The communication was brilliant and fixter driver was very kind and polite.
Sian Heeley, London
Excellent service
Excellent service
Michael Smith , Southampton
Very convenient courteous service
Very convenient, courteous service. Only an admin glitch - the appointment was changed 3 times before the day booked.
Elaine Safier, London
Very professional
Very professional, very responsive.
Lovely company and so convenient for me
Grant Pennington-Davies, London
Excellent service
Excellent service - on time and returned very quickly. A very good price too.
Kenneth Stevens, Hayes
Mot service
Had a mot which uncovered some problems. These were promptly fixed
Syd Wilkinson, London
I was very happy with the service
I was very happy with the service, having someone pick up and rerun my car for its MOT was very handy. They need to launch an app, that’s my only suggestion.
Tracy Lawson, London
Really efficient easy service
Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.
Declan Hayes-McCoy, London
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Support Team - Excellent
Support team did an excellent job with helping with a problem that arose during service.
Fantastic communication - no waiting multiple days for a response (usually heard back within 30 minutes).
Ben Sallabank, Sale
Super service at a great price
Super service at a great price. The communication was brilliant and fixter driver was very kind and polite.
Sian Heeley, London
Excellent service
Excellent service
Michael Smith , Southampton
Very convenient courteous service
Very convenient, courteous service. Only an admin glitch - the appointment was changed 3 times before the day booked.
Elaine Safier, London
Very professional
Very professional, very responsive.
Lovely company and so convenient for me
Grant Pennington-Davies, London
Excellent service
Excellent service - on time and returned very quickly. A very good price too.
Kenneth Stevens, Hayes
Mot service
Had a mot which uncovered some problems. These were promptly fixed
Syd Wilkinson, London
I was very happy with the service
I was very happy with the service, having someone pick up and rerun my car for its MOT was very handy. They need to launch an app, that’s my only suggestion.
Tracy Lawson, London
Really efficient easy service
Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.
Declan Hayes-McCoy, London
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Support Team - Excellent
Support team did an excellent job with helping with a problem that arose during service.
Fantastic communication - no waiting multiple days for a response (usually heard back within 30 minutes).
Ben Sallabank, Sale
Super service at a great price
Super service at a great price. The communication was brilliant and fixter driver was very kind and polite.
Sian Heeley, London
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