From pick up to drop off it was great service fast reliable. I will use again and have recommended to family and friends
Sheila Mary, Manchester
Convenient service
Convenient service. Friendly staff. Good communication
James Gall, Edinburgh
Came on time ,did the annual service…
Came on time ,did the annual service and returned vehicle in the afternoon. A good find and will use them in future.
Charles Frederick Moxom, London
Fixter did what they said they would do…
Fixter did what they said they would do on time and to budget and as a result I was very happy with the service provided.
Mike Emery, London
Easy and Efficient
Easy to organise, pay and deal with them. Car ended up being picked up and dropped off at different times than they said, not a big deal but would be annoying if I'd needed the car.
Guy Sheppard, London
Excellent customer service
Excellent customer service. Very quick and polite. Best prices compared to what I was quoted elsewhere.
Pauline Fryer, London
It is so much easier being at home and…
It is so much easier being at home and having the car collected and dropped off at my convenience. Prices were also competitive.
Neha Aggarwal, Purley
Fast
Fast , efficient service. Collection and delivery was brilliant . Will be using again.
Andrew Barcas, Manchester
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Good overall quality service.
Good overall quality service.
Joanne Gorman, Manchester
From pick up to drop off it was great…
From pick up to drop off it was great service fast reliable. I will use again and have recommended to family and friends
Sheila Mary, Manchester
Convenient service
Convenient service. Friendly staff. Good communication
James Gall, Edinburgh
Came on time ,did the annual service…
Came on time ,did the annual service and returned vehicle in the afternoon. A good find and will use them in future.
Charles Frederick Moxom, London
Fixter did what they said they would do…
Fixter did what they said they would do on time and to budget and as a result I was very happy with the service provided.
Mike Emery, London
Easy and Efficient
Easy to organise, pay and deal with them. Car ended up being picked up and dropped off at different times than they said, not a big deal but would be annoying if I'd needed the car.
Guy Sheppard, London
Excellent customer service
Excellent customer service. Very quick and polite. Best prices compared to what I was quoted elsewhere.
Pauline Fryer, London
It is so much easier being at home and…
It is so much easier being at home and having the car collected and dropped off at my convenience. Prices were also competitive.
Neha Aggarwal, Purley
Fast
Fast , efficient service. Collection and delivery was brilliant . Will be using again.
Andrew Barcas, Manchester
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Good overall quality service.
Good overall quality service.
Joanne Gorman, Manchester
From pick up to drop off it was great…
From pick up to drop off it was great service fast reliable. I will use again and have recommended to family and friends
Sheila Mary, Manchester
Convenient service
Convenient service. Friendly staff. Good communication
James Gall, Edinburgh
Came on time ,did the annual service…
Came on time ,did the annual service and returned vehicle in the afternoon. A good find and will use them in future.
Charles Frederick Moxom, London
Fixter did what they said they would do…
Fixter did what they said they would do on time and to budget and as a result I was very happy with the service provided.
Mike Emery, London
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