Great & efficient when I managed to contact the company
Anthony Botelho, London
Super Convenient!!
I was sceptical at the beginning because of some negative reviews however I trusted my gut. Fixter is super convenient!! i barely had to lift a finger. my only critic would be the garage collected the car a lot later then agreed. I had to take time off work for that and it wasn't communicated. other then that a perfect service 10/10 and will definitely be using again next year
Danny Little, Marlow
I was unsure as it sounded to good to be true but in the end.....
I received a fantastic service. Exactly as they promised it. They picked up my car for free and re-delivered it after a few hours.
Everything was spot on and I was extremely happy with the process. I also got a voucher to use next time and I will definitely recommend this service to my friends
Nicola Carnelutti, London
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Everything went to plan.
Everything went to plan.
Glenys Johns, Oldbury
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Easy and convenient
Easy and convenient
jacqueline hall, Thornton-Cleveleys
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
Great & efficient when I managed to…
Great & efficient when I managed to contact the company
Anthony Botelho, London
Super Convenient!!
I was sceptical at the beginning because of some negative reviews however I trusted my gut. Fixter is super convenient!! i barely had to lift a finger. my only critic would be the garage collected the car a lot later then agreed. I had to take time off work for that and it wasn't communicated. other then that a perfect service 10/10 and will definitely be using again next year
Danny Little, Marlow
I was unsure as it sounded to good to be true but in the end.....
I received a fantastic service. Exactly as they promised it. They picked up my car for free and re-delivered it after a few hours.
Everything was spot on and I was extremely happy with the process. I also got a voucher to use next time and I will definitely recommend this service to my friends
Nicola Carnelutti, London
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Everything went to plan.
Everything went to plan.
Glenys Johns, Oldbury
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Easy and convenient
Easy and convenient
jacqueline hall, Thornton-Cleveleys
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
Great & efficient when I managed to…
Great & efficient when I managed to contact the company
Anthony Botelho, London
Super Convenient!!
I was sceptical at the beginning because of some negative reviews however I trusted my gut. Fixter is super convenient!! i barely had to lift a finger. my only critic would be the garage collected the car a lot later then agreed. I had to take time off work for that and it wasn't communicated. other then that a perfect service 10/10 and will definitely be using again next year
Danny Little, Marlow
I was unsure as it sounded to good to be true but in the end.....
I received a fantastic service. Exactly as they promised it. They picked up my car for free and re-delivered it after a few hours.
Everything was spot on and I was extremely happy with the process. I also got a voucher to use next time and I will definitely recommend this service to my friends
Nicola Carnelutti, London
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
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