Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
Great job well done
Great job well done
Steven Webb, London
Great service.
Great service.
Eric Fisher, Southampton
Excellent and reliable
Excellent and reliable. Would highly recommend
June Freed, Benfleet
Great communication
Great communication
Buki Gagar, Milton Keynes
Very convenient that the car was picked…
Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Reliable and good value for money.
Reliable and good value for money.
Jurgen Rigterink, London
My vehicle was completed in one day
My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Great service
Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
Great job well done
Great job well done
Steven Webb, London
Great service.
Great service.
Eric Fisher, Southampton
Excellent and reliable
Excellent and reliable. Would highly recommend
June Freed, Benfleet
Great communication
Great communication
Buki Gagar, Milton Keynes
Very convenient that the car was picked…
Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Reliable and good value for money.
Reliable and good value for money.
Jurgen Rigterink, London
My vehicle was completed in one day
My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Great service
Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
Great job well done
Great job well done
Steven Webb, London
Great service.
Great service.
Eric Fisher, Southampton
Excellent and reliable
Excellent and reliable. Would highly recommend
June Freed, Benfleet
Great communication
Great communication
Buki Gagar, Milton Keynes
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